Professional Resume

Ayla Rodriguez
(336) 655-6365 - dancerar@yahoo.com

Summary:
Outgoing and friendly worker with reputation for high customer service standards and accurate accounting. Organized, detail-oriented, and an efficient multitasker in high-paced work environments. Determined to provide the best service for guests and maintain a clean work area while performing all duties as assigned by management.

Education:
University of North Carolina at Chapel Hill - Class of 2026

Pinecrest High School  -  Class of 2022

Experience:
Hair Affair Studio, Salon Coordinator/Receptionist  -  June 2020 - August 2020
- Greeted clients in a cheerful and professional manner

- Answered phones and emails, scheduled and confirmed various appointments
- Received payment and managed cash drawer and balance using salon’s POS system, QuickBooks Pro
- Created purchase orders and received inventory shipments, maintained clean, organized retail shelves
- Ensured sanitation standards in washroom and restock paper needs, maintained clean interior and exterior of salon
- Sanitized stylists’ stations and shampoo bowls following guest departures, swept, folded and organized all capes and towels, sanitized all tools used during a guest’s appointment

Lowe’s Foods, Guest Services Leader, Cashier  -  September 2020 - March 2022
- Awarded recognition as Fastest Scanner in the Lowes Foods company.

- Handled all guest service related issues and concerns, such as returns, refunds, exchanges, and receiving guest feedback.
- Handled all lottery and cigarette transactions, orders and stocks all candy products.
- Greeted guests in a cheerful and professional manner and engaged in positive conversation while quickly scanning all of guests' items without damaging any goods.
- Operated Lowe’s Foods’s POS system, accepts all forms of payment accordingly.
- Cleaned and sanitized the register, restrooms, and employee break room.
- Ensured that all supplies in lane were stocked and that all guests were helped in a quick and efficient manner.

 

411 West Italian Cafe, Server, Hostess - September 2023 - Present

- Greets guests in a cheerful and professional manner while addressing menu-related concerns.

- Provides quick and friendly service to guests.

 - Seats guests logically and accordingly.

- Makes, verifies and organizes reservations via phone.

- Busses and sanitizes tables between guests, and reset table setting and menus.

- Handles food and orders efficiently and effectively 

Skills:
- Intuit Quickbooks POS System
- Lowe’s Foods POS System
- Effective bagging and handling of goods
- Efficient time management, attention to detail
- Money handling, split tender handling, basic math, written and verbal communication
- Excellent interpersonal communication 
- Proper sanitation standards